Privacy Policy

Effective Date: 01/03/2025

At Tej Inspect we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual inspection and valuation services via our platform.

Please read this Privacy Policy carefully. By using our platform, you agree to the practices outlined in this policy.

  • Information We Collect

    We collect various types of information to provide and improve our Services, including:

    • Personal Information

      Registration Information: When you create an account Or request for our service, we collect your name, email address, phone number, and any other details necessary for providing services. Inspection/Valuation Information: We may collect information related to the property or item being inspected or valued, such as photos, Audios, videos, descriptions, and location details.

    • Payment Information

      If you use the platform to pay for services, we may collect billing information such as credit card details or other payment data, though payments are processed by third-party payment providers. We do not store payment card information directly.

    • Device and Usage Data

      We collect information about your device and usage of the platform, including:

      • IP address, browser type, and operating system.
      • Log data, such as time of access, pages viewed, and other usage details.
      • Cookies and similar tracking technologies to enhance user experience and platform functionality.
  • How We Use Your Information

    We use the information we collect for the following purposes:

    • To Provide Services

      To facilitate virtual inspections, valuations, and related services.

    • To Process Payments

      To handle payments for services rendered through the platform.

    • To Communicate with You

      To respond to your inquiries, send confirmations, updates, and important notifications regarding your inspections or valuations.

    • To Improve Our Platform

      To analyse usage trends, diagnose technical issues, and enhance platform features and performance.

    • To Comply with Legal Obligations

      To meet our legal obligations and protect the rights, property, and safety of our users and platform.

  • How We Share Your Information

    We may share your personal data in the following circumstances:

    • With Service Providers

      We may share your data with inspection service providers, third-party contractors, or vendors who assist in the delivery of the Services or requested for service. These providers are required to protect your data and only use it for the purposes of assisting with the Services.

    • With Business Partners

      We may share data with trusted business partners for purposes such as marketing or promotional offers, but only with your consent.

    • For Legal Reasons

      We may disclose your information if required to do so by law, or in response to valid legal requests, such as subpoenas or court orders.

    • In Case of Business Transactions

      If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred in connection with that transaction. We will notify you before your personal data is transferred to a new entity.

    • Cookies and Tracking Technologies

      Our platform uses cookies and similar tracking technologies to improve user experience and platform functionality. Cookies help us:

      • Remember user preferences.
      • Analyse website traffic and usage patterns.
      • Personalize content and ads.
      • You can control cookie settings through your browser or device, but disabling cookies may affect your ability to use certain features of the platform.
  • Data Security

    We take the security of your personal data seriously. We use industry-standard security measures, including encryption, firewalls, and secure server protocols, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

  • Data Retention

    We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. If you close your account or request deletion of your data, we will retain only the data necessary for legal and operational purposes, as required by law.

  • Your Rights and Choices

    Depending on your location, you may have the following rights regarding your personal data:

    • Access and Update

      You can request access to, or update, the information we hold about you.

    • Deletion

      You can request that we delete your personal data, subject to certain exceptions.

    • Opt-out of Communications

      You can opt-out of receiving promotional emails or messages by following the unsubscribe instructions or contacting us directly.

    • Data Portability

      You may request a copy of your data in a machine-readable format.

  • To exercise any of these rights, please contact us at contact@tejinspect.com.